Director of Information Technology

Anticipating its 50th anniversary in 2016, the Asian Art Museum is creating an exciting vision for the next 50 years. Central to the vision is the role and application of technology not only to improve the museum's internal systems but also to enrich the visitor experience.

The Asian Art Museum offers a unique, compelling opportunity for a highly skilled and experienced professional to provide leadership for the museum's strategic technology vision.  The Director of Information Technology will drive a Technology Transformation Plan to develop and sustain a technology infrastructure which addresses current needs as well as planned growth in scale and sophistication.  

The Director of IT will work closely with the museum's management team, board committees, digital engagement team, and a variety of subject matter experts across the museum to understand needs and identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of this dynamic arts institution.

The ideal candidate will have outstanding technical expertise coupled with creativity, drive, passion, and integrity.  S/he will have the ability to build a positive and successful customer service culture, and manage in a manner that promotes communications, collaboration, and innovation.

Currently the museum's IT department supports 150 desktop users as part of the maintaining and providing for departmental systems (such as admissions, finance, fundraising, security, etc), and telecommunications. The system architecture consists of:

• IBM iSeries Server, IBM Blade Centers, Vmware ESXServer, Linux Server, and Windows Server
• Operations systems: IBM iSeriesi5, Suse Linex, Microsoft Server 2003, Microsoft 2008 and VMware ESX
• Virtualized servers and desktops using VMware software, ESX, and View
• VoIP (voice over IP) telephone systems
• Video Surveillance systems, Art Security RFID systems, access control systems, and two-way radio systems
• Microsoft Office Desktop applications 

Minimum Qualifications

• Bachelor's degree, ideally in computer science, technology, engineering, or information systems
• Seven (7) years of verifiable experience working in an IT department that supports many functional departments; at least three (3) years should include IT managerial and leadership accountabilities for an organization or a large department; or an equivalent combination of education, training, and experience; nonprofit experience a plus
• Experience must include: implementing and supporting LAN infrastructure; packaged software selection and implementation to support a broad range of functional activities; project management; budgetary management and administration; staff supervision. Experience with applications used by museum, educational, cultural, or related institutions is highly desirable
• Strong technical knowledge in IT operations; systems development and maintenance; technical and operational problem solving; systems design; data processing methods
• Ability to effectively manage complex and diverse technology projects that improve organizational efficiency and internal user and external customer experience; serve as technology operations expert on projects
• Ability to establish and maintain positive relationships with museum staff, management, donors, peers, vendors, and others
• Ability to manage confidential material with absolute trust and integrity
• Outstanding organizational, collaboration, problem solving, and project management skills
• Strong supervisory skills; excellent customer service skills; patience, creativity, and flexibility
• Excellent written, verbal, and active listening communication skills
• Creative and innovative problem solver who balances user needs, technical considerations, and resource constraints
• A goal-oriented person who takes initiative and perseveres through challenges with optimism and a positive attitude; demonstrates adeptness with limited budget and resources
• Must be able to work occasional nights, weekends, holidays, and on-call for emergencies.

Compensation:
Competitive salary and benefit package

Application Procedure

Apply online at bitly.com/10VfWmV or send a letter of interest and resume ASAP to:

HUMAN RESOURCES
Asian Art Museum
200 Larkin Street
San Francisco, CA 94102

FAX: 415.861.2359

* The Asian Art Museum is one of the largest museums in the Western world devoted exclusively to Asian art and culture. Home to more than 18,000 works of art from over 40 Asian countries, we strive to be a catalyst for discovery, dialogue, and inspiration. With Asia as our lens and art as our cornerstone, we spark connections across cultures and through time, igniting curiosity, conversation, and creativity.*

The Asian Art Museum embraces diversity in its mission, programs, and staff.