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(2006). Audience Analysis in the Age of Engagement.
(, Ed.).Museums and the Web 2006: Proceedings. Abstract
(2003). What Clicks? An Interim Report on Audience Research.
(, Ed.).Museums and the Web 2003: Proceedings. Abstract
(2002). There's Something Happening Here, What It Is Ain't Exactly Clear.
(, Ed.).Museums and the Web 2002: Proceedings. Abstract